Almost three months to the day I returned to work on-site at Atlanta History Center. My hours are greatly reduced, but I'm not complaining.
When I finished my shift on March 11, there was talk - nothing definite - about closing down for a while because of the rapidly spreading coronavirus COVID-19. We'd spent a trepidacious month, handling money and credit cards without masks, gloves, or shields, though we tried to separate ourselves from visitors as much as possible, wash our hands like Lady Macbeth, and furiously wipe down surfaces of the most touchable surfaces like hand rails and door handles.
We knew this thing was different. We knew it was coming.
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Armed with masks, hand sanitizer, and plenty of clever signage that reminded guests about safe-distancing, we opened the doors. No on-site ticket purchases keep us from handling cash or credit cards; everything must be reserved online beforehand. No paper guides or information to hand out, as maps must be accessed via QR codes on phones. We even offer an outdoor pop-up gift shop and an indoor cooling station for hot days.
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What I like most about the new system is getting to rotate around the various guest experience stations around campus throughout the day instead of just working the front desk or Cyclorama all day. So I might spend an hour or two at the shop, then move to the Swan House or Woods Family Cabin or one of the normally unsupervised open entry points like the Arbor or upper Swan Coach House drive. The day goes very fast.
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If everyone - staff and guests - will stick to the rules, we just might make this thing work.
1 comment:
Good news. At least it's step on the path to the (new) normality.
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