Sunday, June 26, 2011
I'm old as hell, and I'm not gonna take it anymore!
But the times they are a-changing.
I'm tired of takin' it, and especially paying good money for takin' it. Over the last couple of years, I've walked out mid-haircut (before too much damage was done), asked for and gotten better restaurant service (yes, I want my water glass filled and butter with the bread; no, I don't want to sit next to the restroom or kitchen), and grilled my doctors when my questions aren't being answered in a straight-forward way.
Just last week I walked out ten minutes into a dental cleaning. I've never walked out mid-dental service, but I raised at least three objections to the dental hygienist as she continually sprayed water up my nose, gouged my gums, and ignored my concerns, and it didn't take me long to realize this cleaning could turn out badly. The whole experience was weird, as if the dental hygienist was making me pay for whatever bad things were going on in her life. As someone who's had lots and lots of cleanings over the years, it didn't take me long to realize this wasn't going to end well. I stopped the cleaning and walked out.
I don't know if good service and client care are sliding to a bottomless pit these days, or if I'm just turning into a crotchety old broad. But I find I have less and less patience with not getting what I pay for or not being treated in a respectful, professional manner by service providers.
Perhaps one of the benefits of getting older is a new-found spirit of demanding the services expected and paid for. And if that's the case, I'm ready to barrel into my golden years!